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Help, I forgot my password!

B
Brian Zurawski
20 May, 2022 - Updated 2 years ago

Resetting your password

If you forget your password, resetting it can be simple by following the steps below:


1.  On your company's homepage, above the password field, click Forgot?

2.  Enter your Login ID or email address and click Submit

3. If an active account exists, you will receive a link via email.

 

For security purposes, the password reset link will expire in 4 days
4.  Click the link in the email to reset your password
     - You must enter your password then re-enter it to confirm they both match

 
Password requirements are as follows:
  • Be a minimum of six (6) characters in length.
  • Contain at least one (1) Uppercase letter (A-Z)
  • Contain at least one (1) Lowercase letter (a-z)
  • Contain at least one (1) Number (0-9)
  • Contain at least one (1) Special character (~`!@#$%^&*()+=_-{}[]\ | :;”'?/<>,.)


5.  Click Submit to save your new password and you're in!  You can then click the link to return to the TimeTrakGO Login screen

 
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