FAQs in this section
How much will my account cost
Our TimeTrakGO plan costs consist of a per-user charge. The TimeTrakGO PLUS plan cost also consists of a per-user charge as well as a monthly base fee. Only active users* are counted in the cost, archived users are stored at no cost and can be easily activated at any time.
*An active user is defined as anyone with an active status during the billing cycle, regardless of their assigned role.
When paying monthly:
• TimeTrakGO: access for multiple users at a cost of $3 per user per month.
• TimeTrakGO PLUS: access for multiple users at a cost of $4 per user per month with a $20 per month base fee.
If you have any questions or need more pricing information, please contact TimeTrakGO Customer Care
When prepaying annually:
• TimeTrakGO: access for multiple users at a cost of $2.40 per user per month.
• TimeTrakGO PLUS: access for multiple users at a cost of $3.2 per user per month with a $16 per month base fee.
How Annual Prepayment Works
The annual prepayment amount is based on the number of active users you have when you choose your subscription (when the Free Trial ends)
You never lose your prepayment value
Your account credit is used based on actual active users per month
Annual Prepayment Example: if you start using the TimeTrakGO plan with 10 employees the calculation would be as follows:
10 users x $2.40 x 12 mo. = $288.00 (account credit balance)
The amount used each month will be deducted from the credit balance:
Scenario 1 – if 5 active users in the billing monthly billing cycle then $12.00 would be deducted from the credit balance
5 users x $2.40 = $12.00 (remaining credit balance $276.00)
Scenario 2 – if 10 active users in the billing monthly billing cycle then $24.00 would be deducted from the credit balance
10 users x $2.40 = $24.00 (remaining credit balance $264.00)
Scenario 3 – if 15 active users in the billing monthly billing cycle then $36.00 would be deducted from the credit balance
15 users x $2.40 = $36.00 (remaining credit balance $252.00)
If you have any questions or need more pricing information, please contact TimeTrakGO Customer Care
*An active user is defined as anyone with an active status during the billing cycle, regardless of their assigned role.
When paying monthly:
• TimeTrakGO: access for multiple users at a cost of $3 per user per month.
• TimeTrakGO PLUS: access for multiple users at a cost of $4 per user per month with a $20 per month base fee.
If you have any questions or need more pricing information, please contact TimeTrakGO Customer Care
When prepaying annually:
• TimeTrakGO: access for multiple users at a cost of $2.40 per user per month.
• TimeTrakGO PLUS: access for multiple users at a cost of $3.2 per user per month with a $16 per month base fee.
How Annual Prepayment Works
The annual prepayment amount is based on the number of active users you have when you choose your subscription (when the Free Trial ends)
You never lose your prepayment value
Your account credit is used based on actual active users per month
Annual Prepayment Example: if you start using the TimeTrakGO plan with 10 employees the calculation would be as follows:
10 users x $2.40 x 12 mo. = $288.00 (account credit balance)
The amount used each month will be deducted from the credit balance:
Scenario 1 – if 5 active users in the billing monthly billing cycle then $12.00 would be deducted from the credit balance
5 users x $2.40 = $12.00 (remaining credit balance $276.00)
Scenario 2 – if 10 active users in the billing monthly billing cycle then $24.00 would be deducted from the credit balance
10 users x $2.40 = $24.00 (remaining credit balance $264.00)
Scenario 3 – if 15 active users in the billing monthly billing cycle then $36.00 would be deducted from the credit balance
15 users x $2.40 = $36.00 (remaining credit balance $252.00)
If you have any questions or need more pricing information, please contact TimeTrakGO Customer Care