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Troubleshooting App Login Problems - Can't login to Mobile App Allowing TimeTrakGO Mobile to access your location (Android) GPS Troubleshooting - Location Tracking

Allowing TimeTrakGO Mobile to access your location (Apple iOS)

How to allow the mobile app to have access to your devices location. GPS
M
Marc Schopp
13 Feb, 2023 - Updated  1 year ago

Allowing the TimeTrakGO Mobile App to access your location using an iOS device

  1. Go to Settings > Privacy & Security > Location Services.
  2. Make sure that Location Services is on.
  3. Scroll down to find the app.
  4. Tap the app and select an option:
    • Never: Prevents access to Location Services information.
    • Ask Next Time Or When I Share: This allows you to choose Always While Using App, Allow Once, or Don't Allow.
    • While Using the App: Allows access to Location Services only when the app or one of its features is visible on screen. If an app is set to While Using the App, you might see your status bar turn blue with a message that an app is actively using your location.
    • Always: Allows access to your location even when the app is in the background.

Go to Settings

Then Privacy & Security


Then Location Services


Select TimeTrakGO Mobile


Make sure you allow access When Using the App as well as Precise Location


You can also find information on Location Access settings here:  https://support.apple.com/en-us/HT207092
 

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