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GPS Troubleshooting - Location Tracking
B
Brian Zurawski
11 Aug, 2026 - Updated 18 hours ago
Mobile App
GPS Troubleshooting — Location Tracking
Not seeing GPS location information in the Time Card? Here's what to check.
Not Seeing GPS Location Information in the Time Card?
Compare the two punches below. The difference tells you whether location information is being captured at all.
Time Card punch with GPS location information
Time Card punch without GPS location information
Enable Location Tracking on the Device
In order to see GPS location information for any user, be sure that their device has its location tracking enabled.
It is usually more important to have GPS location information available on mobile devices.
Mobile App Location — see TimeTrakGO Mobile App Installation & Setup
Note: Be sure to have your device in an area where your signal is strong to ensure your location can be properly tracked.