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Time Off Center - How to Request a PTO Day

Time Off Center - How to Request a PTO Day
B
Brian Zurawski
22 Oct, 2026 - Updated 11 days ago
Mobile App

Time Off Center - How to Request a PTO Day

Submit a time off request straight from the TimeTrakGO mobile app and track its status.

The TimeTrakGO mobile app now has the ability to allow your users to request a PTO day right from their mobile device.

Step 1 Confirm Your Plan and Allow Requests from the Mobile App

To use this feature, you need the TimeTrakGO PLUS or ULTIMATE plan. Then turn on time off requests from the mobile app:

  1. In the Feature Manager, under PTO Options, turn on the toggle for Time Off Requests, then click Settings.
  2. On the Requestable Pay Codes tab, turn on each pay code employees can request, such as Vacation/PTO.
  3. On the Request Sources tab, make sure Mobile App is turned on.
Time Off Requests in Feature Manager PTO Options with its toggleRequestable Pay Codes tab with a toggle for each pay codeRequest Sources tab with Mobile App turned on

Step 2 Open the Time Off Center

Once you are sure they are enabled, log into the mobile app on your mobile device.

When first entering the mobile app you will land on the Mobile Time Clock. From there you will have two other menu options: Time and Hours and Time Off Center. Click on Time Off Center.

Step 3 Tap the Blue (+) Button

Once in the Time Off Center, you will see a blue (+) on the bottom right-hand side of your screen.

Step 4 Fill Out the New Time Off Request

Once you click on the (+) you will be brought to a new screen, New Time Off Request.

Step 5 Submit and Track Your Request

Once you have entered all of the correct information, click on the checkmark in the top right-hand side of the screen to submit your request.

You will then have a list of pending, approved, and denied requests. Once your request has been approved you will be able to view your days right here from the Time Off Center.

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