How to manage enrollments (Web)

Brian Zurawski

22 Oct, 2026 - Updated 17 days ago

Facial Recognition Time Clock

How to Manage Enrollments (Web)

Enroll your users' faces from the TimeTrakGO web application.

TimeTrakGO offers two ways to enroll your users' face templates. This article shows how to enroll users from the TimeTrakGO web application. You can also enroll them at the tablet; see How to Manage Enrollments (Kiosk App).

Step 1 Open the Tablet App Time Clock Settings

Go to the Feature Manager and click Settings on the Tablet App Time Clock.

Tablet App Time Clock card with the Settings button

Step 2 Open Facial Enrollments

Choose the Facial Enrollments tab. Each user is listed with their enrollment status. Use the search box to find a user, or the All, Enrolled, and Not Enrolled buttons to filter the list.

Facial Enrollments tab with the user list, search box, and enrollment filters

Step 3 Start the Enrollment

Click the menu icon (⋮) next to the user you want to enroll and choose Start Enrollment.

Tip: To find users who still need an enrollment, click Not Enrolled.

Start Enrollment option in the menu next to a user

Step 4 Upload an Image or Use a Web Cam

The Edit Facial Enrollments window opens. Choose one of two options:

Upload Image: drag a photo into the box, or click Choose File to browse your computer. Photos must be JPG or PNG, up to 5 MB.
Web Cam: if your computer has a webcam, click Activate Web Cam to take a photo right away.

You can also enroll users directly on the tablet. See How to Manage Enrollments (Kiosk App).

For the best results, use a high quality photo where the face fills the frame. The person should look straight at the camera with eyes open, with no sunglasses, hats, or masks.

Edit Facial Enrollments window with the Upload Image option

Edit Facial Enrollments window with the Web Cam option and the Activate Web Cam button

Step 5 Crop the Image

Crop the image similar to the example below, then click Done.

Step 6 Check the Photo and Save

TimeTrakGO checks the photo automatically for even lighting and sharp focus, and shows its Sharpness and Brightness under Enrollment Characteristics. When you see Good quality photo. Ready to save., click Save Enrollment.

If the photo does not pass, click Choose a Different Photo and try again.

Enrollment photo checked for quality with the Save Enrollment button

Step 7 Add More or Finish

Facial recognition supports multiple enrollment photos for each user. One is usually enough, but if a user has trouble clocking in or out, adding another photo can help.

To enroll users at the tablet instead, see How to Manage Enrollments (Kiosk App).

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