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How to add a new user
How to Add a New User
Add employees one at a time, decide who needs a login, and update logins for existing users.
Add each employee from the Users section. Employees who only clock in at the Kiosk need just a first and last name. Anyone who logs in to TimeTrakGO also needs an email address so they can receive an invitation.
Billing note: A user is anyone in Active or Locked-Out status at any time during your billing cycle.
Step 1 Open Users and Click Add User
Log in and open the Users section on the left side of the screen, then click Add User.
Step 2 The New User Screen
The New User screen opens.
Step 3 Enter the Name and Choose the Login Option
Enter the employee's First and Last name, then set Create a Login based on how they will use TimeTrakGO.
- Set Create a Login to Yes.
- Enter a valid email address.
- Choose whether to Send Invitation.
- Click the green Save button.
About email addresses: The email can be a personal or company address, and free services such as Gmail, Outlook, and Yahoo! are fine. The email gives every user with a login a secure way to reset their password.
Invitations: Once an invitation is sent, the link stays active for 96 hours. Users set their own password from the invitation, so there is no password field on the user screen. The Password status in the user list shows whether each user has accepted their invitation.
Changing the Login for an Existing User
Use these steps to add an email address for an existing user who now needs a login, or to turn off the login for a user who only uses the Kiosk.
Related Articles
- To add several employees at once, see Bulk Add Users.
- To organize users, see How to Create User Groups.
- When an employee leaves, see How to Inactivate (Archive) Users.